Privacy Policy

By using this website you consent to the collection and use of your Personal Information as described in this Privacy Policy.

Introduction

For the purposes of this Policy, Personal Information is understood in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and the General Data Protection Regulation (GDPR). We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

Information We Collect

When using our website or services, you may be asked to provide:

• First Name & Surname
• Email Address
• Physical Address
• Phone Number
• Bank Account Details (for payment purposes)
• Company / Business Name

How We Use Your Information

Your Personal Information is used for:

• Providing and performing our services to you
• Informing you of changes to our website
• Providing marketing-related services
• Responding to queries or requests
• Developing a direct relationship with users
• Security, administrative and legal purposes

Data Security

We have in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or unauthorised disclosure. While absolute security cannot be guaranteed, we continually maintain and improve these measures.

Data Retention

Your information will not be stored for longer than is necessary for the purposes described in this Privacy Policy or as required by applicable legislation. Access to your Personal Information is restricted to employees, representatives and consultants on a need-to-know basis.

Your Rights

You have the right to:

• Access — Request access to the Personal Information we hold about you.
• Rectification — Request correction of inaccurate or incomplete information.
• Erasure — Request deletion of your Personal Information where no longer required.
• Restriction — Request that we limit the processing of your information.
• Objection — Object to the processing of your information for direct marketing.
• Withdrawal — Withdraw consent at any time where processing is consent-based.

Cookies

We use two types of cookies:

• Session cookies: Used to maintain session state during your visit. These expire when you close your browser and are required for the platform to function.
• Permanent cookies: Stored on your device to identify you as a returning user. No Personal Information is stored in permanent cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We do not sell, share, or rent your Personal Information to any third party.

Disclosure of Personal Information

We do not disclose your Personal Information to any outside party except as required by law.

Contact & Complaints

If you wish to exercise any of your rights or raise a complaint regarding the processing of your Personal Information, please contact us:

Integrated Mobility Solutions
15 Vista Avenue, Westville, KZN, Durban 3629
Email:

If you are unsatisfied with how we have handled your Personal Information, you have the right to lodge a complaint with the Information Regulator of South Africa.